More About Chromebooks

Chromebook Issues?

PLEASE TRY THIS FIRST

CLEARING YOUR CHROMEBOOK

• Please clear out ALL extensions that are not school related

Go to your Chrome - 3 dots upper right - more tools - extensions - delete anything not school related. (games/backgrounds)

• Please clear out ALL on your internet browser

Go to your Chrome - 3 dots upper right - more tools - clear browsing - ALL TIME- clear browsing

• Reset your Settings

Go to your Chrome - 3 dots upper right - Advanced on left - reset settings - click restore    settings then click reset

• Please Update your Device - You should do this WEEKLY!

Go to your Chrome - 3 dots upper right - settings - About Chrome on left side - (Blue) Chrome OS Settings - "Check for Updates" - when done click “RESTART”

If you have a special background, take it off

If you have a special cursor, take it off

Anything "added" to your chromebook that is NOT school related, does not help

After all this, and your computer is still not working...or if you have Physical Damage...

Please fill out the Repair Form only once and we will contact you as soon as we can in the order received.

WIFI Troubleshooting Tips

WIFI -  depends on what wifi you have and how many people are using it. 

WIFI Troubleshooting Tips - Try these things:

1. You may need to move closer to the router, or open doors or remove large obstacles to the signal.

2. When possible, reduce the number of devices using your WIFI network during your class

3. Those sharing the WIFI during your class time should refrain from streaming video or doing large file uploads/downloads

 

4. If you have both a 2.4Gigahertz and a 5.0 Ghz band of your home WIFI network, try the other one (the 2.4Gz band has a longer range, but the 5Gz band can be faster).

 

5. If you have a sibling who is streaming or other intensive use, collaborate to make sure you are on different bands. 

 

6. You may need to restart the router (let others now, as the signal will be lost)